Job Overview
This role is a critical part of our organization, responsible for delivering IT solutions and projects to client specifications and standards.
Key Responsibilities:
* Plan, install, and configure IT infrastructure including servers, storage, networking, and cloud services.
* Collaborate with project managers and clients to ensure successful delivery, focusing on timely completion and high-quality results.
* Document all installations, configurations, and project activities to ensure transparency and accountability.
* Provide on-site and remote support during deployments, troubleshooting technical issues effectively.
* Assist the pre-sales team with technical input for solution design and quotes, ensuring accuracy and relevance.
* Build strong relationships with clients throughout the project lifecycle, fostering trust and open communication.
* Share knowledge and best practices with internal teams, supporting smooth handovers and knowledge transfer.
* Ensure compliance with relevant company, security, and health and safety standards, maintaining a safe and secure working environment.