Customer Sales Representative
A sales-focused role awaits an individual with excellent communication skills, the ability to multitask and maintain accurate records of sales activity.
* This position is ideal for those who enjoy engaging with customers, processing orders and payments efficiently, and identifying opportunities to upsell and cross-sell products.
Key Responsibilities:
1. Provide product information and support to customers via phone or in-person.
2. Process sales orders and payments accurately.
3. Tailor quotations to customer needs and follow up on them.
4. Upsell and cross-sell products to meet sales targets.
5. Maintain accurate records of sales activity and customer interactions.
6. Resolve customer concerns and queries after-sales.
Requirements:
* 1–2 years' experience in sales, retail or customer service (hardware industry experience advantageous).
* Strong organisational skills with the ability to multitask.
* Excellent communication and interpersonal skills.
* A proactive, customer-first mindset.
* Confident using computers and sales/order entry systems.
Benefits
We offer a dynamic and supportive work environment where you can grow your career and develop valuable skills.
Why this role?
This role offers the perfect blend of sales, customer service, and administrative tasks. You will be working closely with our team to achieve sales targets and provide excellent customer experiences.