The RoleThis role will provide MAPP compliance and operations support for the Pfizer Healthcare Ireland marketing organization. This includes end-to end management of MAPP approvals and payments, issues and resolution while ensuring adherence to MAPP SOP for all transactions. A key part of this role will be to receive, review, asses and document all transactions coming from the business. In addition, this role will sit within the marketing team and support with planning and execution of brand plans and provide general administrative support to the wider marketing team.Location: this role will transfer to the Dublin Watermarque siteAccountabilities and Responsibilities First point of contact for transactions with healthcare professionals and external organizations and all MAPP transactionsInitiate and manage MAPP pre-approval for all MAPP processes (Grants, Consultancies, etc.) conducting a detailed review of all information received to ensure timeliness, accuracy and completeness. This should be reviewed regularly to limit out-of-SLA timeline requests.Liaising with Country Compliance Lead to ensure adherance to MAPP at all timesIdentifying, tracking to resolution and escalating, as required, digital issues in MAPP NavigatorLiaison with MAPP Service Centre for ongoing support and issue resolution, both technical and operationalSupport various marketing operational tasks including but not limited to, design/production/stock control/dispatch of promotional and marketing materials, to help foster best practice sharing and efficiencies across marketingCollaborate with marketing as well as Patient and Customer Experience, Pfizer Digital and Biopharma Operations demonstrating a customer centric, digital first mindsetEnsure accuracy and completeness of documentation in MAPP and Ariba BOD according to MAPPSupport the education and upskilling of all relevant colleagues helping to minimise errors, reduce risk and seek constant process improvementsManagement of contracts for entity funding and HCP engagementsLiaison with MEET to ensure MAPP, meetings and events, colleague and customer travel and operational excellence support is provided in-marketEnsure adherence to compliance process and global policiesResponsible for vendor creation and maintenanceResponsible for creation and management of HCP contracts (speaker agreements) and honoraria processes, invitations, event preparations, follow up and status reportsCoodination with Legal and Compliance for exception managementAlign to IPHA Code of Marketing PracticeGeneral administrative support to marketing teamRequired Skill SetBachelor's degree in Marketing, Business Administration, or a related field3+ years of experience in marketing operations or a related field; pharma experience a plusStrong project management skills, with the ability to manage multiple projects/tasks and coordinate with multiple stakeholders simultaneouslyProficient with data analysis and reportingExcellent communication and interpersonal skills, with the ability to work collaboratively across teamsDetail oriented with a high level of accuracy and consistency in work outputHighly motivated individual with a proactive, compliant and continuous improvement mindsetAbility to work independently and deal with ambiguity in a fast-paced and complex environmentAct in line with Pfizer core values; Courage, Excellence, Equity, JoyWork Location Assignment: Hybrid
Additional Information In order to be considered for this position in Ireland you need to be legally eligible to work in Ireland. Please note there is no relocation support available for this position
How to apply Make a difference today, all suitable candidates should apply with CV below. We are looking forward to hearing from you
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. Disability InclusionOur mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts hereSupport Services