Assistant Café Manager – Esquires Coffee (TESCO Extra)
Location: TESCO Extra, Youghal
Job Type: Full-Time, Permanent
Salary: €14 to €15 per hour
Opening Date: November **** (training provided at another location before opening)
About Us
Esquires Coffee House is an award-winning international coffee house brand known for its exceptional quality, ethical sourcing, and vibrant café culture.
We're expanding our presence and opening a brand-new location in TESCO Extra Tullamore, and we're looking for a talented and motivated Assistant Café Manager to help lead our team.
This is an exciting opportunity to join a fast-paced, customer-focused environment that blends retail and hospitality to create a premium experience for every guest.
About the Role
As Assistant Café Manager, you'll support the Management team in the day-to-day operations of café.
You'll lead by example, ensuring smooth service, exceptional product quality, and a welcoming atmosphere for both customers and staff.
You'll play a key role in staff development, maintaining operational standards, and driving the overall success and profitability of the café.
Key Responsibilities
Oversee daily café operations to ensure smooth and efficient service
Manage, train, and motivate team members to deliver excellent customer service
Maintain high standards of food quality, hygiene, and presentation
Handle customer inquiries and resolve complaints professionally
Manage inventory, stock rotation, and supplier relationships
Implement and enforce café policies and procedures
Monitor and evaluate staff performance, providing feedback and coaching
Ensure full compliance with health and safety regulations
Coordinate marketing and promotional activities to boost sales
Maintain accurate financial and operational records
Assist with staff scheduling and payroll management
Foster a positive, team-oriented work environment
Address operational issues promptly and effectively
Support the Area Manager and Café Manager in achieving business goals
Requirements
Proven experience as an Assistant Café Manager, Senior Supervisor, or similar role
Strong leadership, communication, and interpersonal skills
Excellent customer service and problem-solving abilities
Knowledge of food safety and hygiene regulations
Ability to work effectively in a fast-paced environment
Strong organizational and multitasking skills
Proficiency with café or POS management software
Flexibility to work weekends, holidays, and variable shifts
Positive attitude, attention to detail, and strong work ethic
Knowledge of coffee and beverage preparation (advantageous)
Ability to train, coach, and motivate staff
Commitment to delivering an exceptional customer experience
Customer Service Focus
Provide a high level of customer service at all times
Communicate clearly and positively with customers and staff
Log and handle comments or complaints courteously and efficiently
Stay up to date on café events, promotions, and product offerings
Health & Safety Standards
Follow and uphold all company health and safety policies
Maintain cleanliness and organization throughout the café
Uniform: All black (T-shirt and apron provided)
Hair must be tied back, and nails kept clean and tidy
Benefits
Employee discount
Comprehensive training provided prior to café opening
Supportive, inclusive, and growth-oriented work environment
Why Join Esquires Coffee?
This is a fantastic opportunity to grow your leadership career within an award winning globally recognized coffee brand.
You'll receive full training before the café opens and play an important role in creating an outstanding customer experience from day one.
If you're a proactive, organized, and customer-focused leader ready to take the next step in your career, we'd love to hear from you.
Apply today and be part of the Esquires Coffee House story where community, quality, and creativity come together in every cup.
Job Type: Full-time
Pay: €*****-€***** per hour
Benefits:
Employee discount
Work Location: In person