Job Title: Retail Operations Manager
As a retail operations manager, you will be responsible for overseeing the daily store operations of a busy retail site. This includes ensuring strong performance, excellent service standards, and compliance with company procedures.
Key Responsibilities:
* Oversee all daily store operations
* Manage financial controls including cash handling, weekly/monthly figures, budgeting, and identifying opportunities to improve profitability
* Lead, coach, and motivate a team of Supervisors and Customer Assistants
* Drive commercial performance through cost control, effective planning, promotional execution, and clear communication with senior management
What You'll Bring:
- At least 2 years' experience in retail or hospitality management
- Strong organisational and planning abilities, with confidence managing competing deadlines
- Commercial awareness and the ability to understand and act on operational performance
- Excellent communication skills and a professional, calm approach
- IT proficiency (Word, Excel) and the ability to learn new systems
Benefits:
* Competitive salary
* Healthcare and pension support
* Ongoing training and development opportunities