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Senior client service manager

Waterford
beBeeProfessional
Client services manager
Posted: 1 December
Offer description

We are currently seeking a skilled professional to fill the position of Insurance Advisor. This role will be part of our Personal Lines team, focusing on renewal management and customer retention.


Responsibilities:

* Manage renewals and ensure strong client relationships.
* Keep all records and files updated accurately and maintain a high level of professionalism.
* Communicate effectively with clients to handle mid-term adjustments and general queries.
* Respond to internal and external requests promptly and efficiently.
* Work collaboratively with colleagues across departments to meet team goals and ensure compliance.


Requirements:

* APA qualification required; CIP qualification is an advantage.
* Experience in a fast-paced, customer-focused environment.
* Knowledge of software systems is beneficial.
* Strong communication and interpersonal skills.
* Excellent organisational skills and attention to detail.
* Ability to prioritise, multitask, and solve problems effectively.


What We Offer:

Opportunities for growth and development in a dynamic team. A positive, adaptable attitude with a willingness to learn and embrace change.

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