As General Manager, you will be responsible for the day-to-day management and strategic direction of the business. This is a hands-on leadership role requiring strong operational skills, a passion for hospitality, team motivation, and a sharp focus on delivering exceptional customer experiences. You'll lead a team and be a visible, approachable presence on the floor.Key ResponsibilitiesOversee all bar and café operations, ensuring efficient service, high standards, and regulatory compliance.Lead and manage our small but committed team.Drive revenue and profitability through strong financial controls, budgeting, forecasting, and cost management.Create and maintain a positive team culture through training, development, and performance management.Drive events, seasonal campaigns, and brand visibility.Ensure compliance with licensing laws, health and safety, and food hygiene standards.Manage supplier relationships, stock control, and purchasing.Handle customer queries and complaints professionally, maintaining the highest level of customer satisfaction.Monitor and analyze sales trends and performance metrics, making data-driven decisions.Qualifications & ExperienceExperience in a similar hospitality role, ideally in a bar or gastropub.Proven leadership skills with the ability to inspire and manage our small team.Strong knowledge of food and beverage operations, particularly in Irish bar culture.Financially savvy with experience in budget control, stock management, and P&L responsibility.Excellent communication, organisational, and problem-solving abilities.A flexible, can-do attitude and the ability to remain calm under pressure.Familiarity with systems, scheduling software, and other hospitality tools.Desirable SkillsA passion hospitality.Knowledge of Galway's tourism and nightlife scene.Event planning or entertainment experience.BenefitsCompetitive salary and performance-related bonuses.Staff discounts and meals on duty.A vibrant, team-oriented work culture in the heart of Galway.To Apply:Please submit your CV and a cover letter detailing your relevant experience and why you are the right fit for Crowe's.Job Type: Full-timePay: To be agreed.Job Type: Full-timePay: From €1.00 per yearWork Location: In person