Brand Ambassador / Customer Service Representative – Cork Bus Station (Parnell Square, Bus Éireann)Employer: Brandtactics Ltd.Location: Parnell Place, CorkEmployment Type: Full-Time and Part-Time positions availablePay Rate: €14.00 per hourShifts Available: Thursday, Friday, Saturday & SundayHours: 10am to 7pm on each dayAbout the RoleBased at this busy station — the main arrival and departure point for coaches, this role places you right at the heart of the action. Every day, hundreds of passengers pass through this area, and you'll be there as the friendly, helpful face of Bus Éireann, ensuring their journey starts or ends smoothly.As a Customer Service Officer and Brand Ambassador, you'll be indoors, welcoming travellers, answering questions, and directing them to the right coach or service. Whether you're helping with luggage, giving directions, or offering a reassuring smile, you'll play a vital part in shaping each customer's first impression of Bus Éireann and Ireland itself.This is a fast-paced, people-focused role — perfect for someone who enjoys being on their feet, engaging with others, and making a real difference every day.What You'll DoProvide a warm, helpful presence for passengers arriving and departing through Cork Station.Support customers with clear and professional travel and ticket information.Assist with luggage handling, signage, queue management, and passenger flow during busy periods.Represent the Bus Éireann brand consistently and in a positive manner at all times.Work closely with airport operations and transport partners to ensure smooth customer experiences.Complete daily activity and incident reporting through our digital reporting system.What We're Looking ForExcellent communication and people skills.A professional, approachable attitude and pride in delivering great service.Ability to work independently and as part of a busy team.Reliability for shifts between Thursday and Sunday.Previous customer-facing or hospitality experience is an advantage, but full training is provided.What We Offer€14.00 per hour.Full training and branded uniform provided.Supportive team environment.Opportunities for part-time and full-time work throughout the year.If you enjoy meeting people and creating a positive first impression, we'd love to hear from you.Apply Now and include your availability i.e. days you are available. Please email Job Types: Part-time, Fixed termContract length: 1 monthPay: €13.50-€14.50 per hourExpected hours: 16 per weekApplication question(s):What days are you available for the hours stated ?When are you available from ?Work Location: In person