Job Title: Forecourt Shop Supervisor
*Reports to: Site Manager or Retail Manager
Key Responsibilities
Supervise Staff:
Lead, train, and develop forecourt shop staff
Ensure excellent customer service and teamwork
Customer Service:
Handle customer inquiries and resolve issues
Maintain high standards of customer satisfaction & customer experience
Stock Management:
Order and manage stock levels
Minimize waste and optimize inventory
Carry out Bi weekly stocktakes on agreed stocks .
ie off licence &Tabacco
Quarterly stocktakes to take place
Sales and Promotions:
Promote products and services to drive sales
Implement promotional activities and loyalty programs
Health and Safety:
Ensure compliance with health and safety regulations
Maintain a clean and safe working environment
Operations:
Manage daily shop operations, including opening and closing procedures
Process transactions accurately and efficiently
Reconcile Daily cash & send reports to Head office
Reconcile ATM on a daily basis
Security:
Monitor CCTV and prevent loss where required
Follow security protocols and procedures
Requirements:
Retail or customer service experience
Strong leadership and communication skills
Ability to work flexibly, including weekends and holidays
Basic math skills for inventory management
Ability to lift and move stock
Skills:
Excellent customer service skills
Strong teamwork and leadership abilities
Basic computer skills for inventory management
Attention to detail and organizational skills
Hours of Work
5/7
40 Hours per week
Job Type: Full-time
Pay: €*****-€***** per hour
Benefits:
Bike to work scheme
On-site parking
Sick pay
Wellness program
Work Location: In person