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Service administrator

Maynooth
Leinster Appointments
Service administrator
Posted: 27 November
Offer description

Leinster Appointments is currently recruiting for a permanent, full time Service Administrator in Co.
Kildare.
The role is hybrid with 2 days in the office and 3 days at home.
Hours of work 9am - 6pm with one hour for lunch.
There is flexibility in those hours once trained and settled in.
Every third Saturday - 8am - 12pm Salary up to €40,000 Main duties: Accurately prepare and process invoice and claim documentation for retail, warranty, and contract job packs.
Work towards achieving monthly invoicing targets as outlined in the training plan.
Ensure daily scanning and digital filing of job packs.
Run daily invoicing reports to support trend analysis and dashboard updates.
Manage, investigate, and resolve invoice-related queries in a timely manner.
Maintain and update customer and vehicle information records.
Support the preparation and completion of warranty, contract, and retail audits.
Collaborate closely with workshop teams to ensure efficient processing of job packs.
Assist in the administration and control of parts warranty and contract processes.
Track and monitor KPIs to maintain accuracy, efficiency, and quality performance.
Produce weekly, monthly, and ad-hoc operational reports as required.
Complete all documentation to meet internal standards and compliance requirements.
Follow all established procedures and best practices.
Provide cover for CVRT and CSR functions when needed.
Perform additional duties and support activities as reasonably assigned.
Main requirements: Motor trade/claim handling experience required.
Good technical knowledge of motor vehicles.
Good communication skills.
Highly organized.
Ability to work to challenging deadlines.
Strong IT skills.

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