Job Overview:
We are seeking an ambitious and highly organized Office Administrator–Programme Coordinator to provide administrative support for the delivery of our Green Cert programme.
The ideal candidate will have excellent communication skills, be able to engage with learners and tutors, and possess strong organizational abilities to manage multiple tasks and responsibilities.
Main Responsibilities:
* Engage with learners and tutors on a regular basis
* Liaise with tutors around content delivered in class and confirm upcoming classes/modules
* Send messages and emails to learners through Compass, the student management system
* Record all learner engagements on Compass and reschedule in-person practical days
* Prepare and manage assignments and projects for learners
* Schedule classes on MS Teams weekly and post messages and assignments on MS Teams regularly
* Confirm submission dates with the programme team
* Prepare and coordinate sign-in sheets for exams and practical days
* Liaise with the exam co-ordinator to ensure smooth & efficient running of exams across all exam centres
* Liaise and update all stakeholders with attendance at exams & farm days as appropriate
* Post Exam/Farm days and follow up with learner nonattendance
* Provide support to the accounts team by sending receipt, taking payments, allocating payments on SAGE, sending invoices and statements
* Internal validation of projects and exams, preparing results sheets, preparing internal validation and external authentication paperwork, tracking results and learner progress, preparing sample paperwork for the external authentication, filing paperwork after internal validation and external authentication, and providing cover for the administration team as required
About the Role:
This is a unique opportunity to join our team and contribute to the success of our programme. The successful candidate will have the opportunity to work closely with our programme manager and other members of the team to deliver high-quality results.
Requirements:
To be successful in this role, you will need:
* Excellent communication and organizational skills
* Ability to work independently and as part of a team
* High level of attention to detail and ability to manage multiple tasks and responsibilities
* Experience working in an office environment, preferably in a customer-facing role
Benefits:
This role offers a competitive salary and benefits package, including opportunities for professional development and growth.
How to Apply:
If you are a motivated and organized individual who is passionate about delivering high-quality results, please submit your application.