Hospitality Manager - The Convention Centre Dublin (CCD) | Full-Time / Permanent
€45,000 + bonus and excellent benefits including healthcare, wellbeing support, 20 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're looking for a dedicated Hospitality Manager to oversee daily hospitality operations as part of the talented team at The Convention Centre Dublin (CCD), a renowned city centre events venue offering 22 multi-functional rooms used for conferences, banquets, meetings, and exhibitions.
As Hospitality Manager you will play an integral part in delivering exceptional guest experiences.
Reporting to the Senior Hospitality Manager, you will oversee daily hospitality operations, ensuring efficiency, high standards and impeccable customer service.
Hospitality Manager – The role
Develop strong relationships with clients to enhance the customer experience, increase revenues through upselling and maximise repeat business
Ensure service delivery is consistent and to the highest standard across all events
Assist with the development and review of operational SOPs and ensure these are adhered to at all times
Work with HR/People Operations to recruit, train and develop a team of hospitality professionals
Plan rosters in advance of events according to agreed staff ratios and wage budgets
Contribute to the delivery of the organisation's sustainability objectives
You will be responsible for a fixed team of hospitality staff and a number of casual staff depending on the event.
What we're looking for
Proven experience in large volume hospitality management
Proven client relationship management
Strong organisational and time management skills
Ability to lead, motivate and develop a dynamic hospitality team
Experience working within financial budgets and targets
Excellent communication and presentation skills
A third level qualification in Hospitality Management is desirable
What you'll get in return
Aviva Digicare – Free annual healthcare check
Exclusive Benefits & Wellbeing site (Perks Card)
Entertainment discounts – up to 55% off cinema tickets
Health & Wellbeing discounts
Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
Meals on duty
PRSA scheme and Life Assurance
Employee Assistance Programme
20 days + BH's
Competitive and supportive family benefits
Holiday purchase scheme
On-going training & development and career pathways
5 out of 7 days per week, variable shifts
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong.
Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences and shape the future of hospitality.
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