Description
An excellent opportunity has arisen for the position of Warehouse Team Manager x 2 to work on the IKEA contract, Rathcoole Dublin. The positions will be assigned on the NS Shift (10pm-06am, any 5 from 7 days.)
Duties and responsibilities:
* Lead, motivate & supervise the team on-site, to achieve planned targets and deadlines, exceeding where possible.
* Demonstrate best practice across all areas of responsibility, inspiring people to engage and deliver key business results.
* Mentor the team to allow them to grow their skills and promote development within the team and manage team performance.
* Manage any disciplinary issues within the team including conducting meetings as required, in collaboration with HR.
* Conduct return to work interviews for all absenteeism and escalate any issues to HR.
* Organise and confirm daily labour according to volumes of work in consultation with the Shift Manager / Operations Manager.
* Ensure all the necessary training is provided to each employee and ensuring all team members have up-to-date Individual Training Plan, which caters for a multiskilled team.
* Identify and report all operational problems to the Shift Manager on a regular basis, making recommendations for improvement.
* Analyse reports against KPI targets and advise on action to improve results.
* Ensure Quality of work practices and stock issued to customers.
* Develop and maintain a highly productive and committed workforce through the promotion and encouragement of open communication.
* Conduct weekly one to one meetings with team members, covering KPI's and a general check-in.
* Ensuring all Health and Safety requirements are adhered to, with regard to MHE, Fire Precautions and Hazard and Near Miss Reporting. Escalate any H&S concerns where necessary to the H&S Manager via the necessary reporting tools.
* Maintaining high standards of hygiene and presentation within the warehouse.
* Must be prepared to work in multiple factions within the operations, supporting and / or acting as a working Team Member as and when required.
* Deliver operational and safety briefings as required and conduct daily shift roll call and resource / task allocation etc.
* Must be proficient and prepared to use and train staff on various IT systems as required e.g., Timewise, Kronos, Oracle Cloud etc
Experience, Skills and Attributes:
* Previous experience of managing a team preferably in a warehouse environment an advantage.
* Effective communication skills at all levels.
* Excellent knowledge of English (verbal/written).
* Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
* Experience in use of Power BI advantageous.
* Results driven with excellent attention to detail critical.
* Ability to provide realistic solutions/suggestions to problems or areas of improvement such as KPI's.
* Commercial Awareness.
* Ability to motivate, energise and lead a team of staff.
* Excellent attitude to customer service critical.