Job Opportunity
This is an exciting career development opportunity for ambitious and self-motivated individuals who wish to build their skills and progress their careers.
As part of a dynamic and supportive team, you will have the chance to work closely with personal and business customers.
* Deliver professional, efficient, and friendly customer service (including cashier services where appropriate)
* Manage the flow of customers to ensure smooth passage through the branch
* Direct customers to appropriate self-service options – including online channels and Banking 365 delivery options together with demonstration of self-service facilities
* Update relevant customer information on in-house systems
* Handle basic queries/problems and refer complaints as necessary
* Provide customer insights into our decision-making and have the means to be confident in our ability to deliver appropriate outcomes for our customers
Key Responsibilities:
* Customer Service
* Branch Operations
* Customer Support
* Problem Solving
* Teamwork
Benefits:
* Opportunity to develop your skills and progress your career
* Work in a dynamic and supportive team environment
* Chance to work closely with personal and business customers