Senior Housing Management Executive
We are seeking an experienced and skilled Senior Housing Management Executive to lead our housing services function.
Main Responsibilities:
* Develop and implement effective strategies to improve customer satisfaction and service delivery.
* Manage a team of housing officers to ensure empty properties are let in line with key performance indicators.
* Evaluate and review existing policies and procedures to ensure they meet the needs of our customers and comply with statutory requirements.
* Provide motivational leadership and support to line managers and their teams.
Key Performance Indicators (KPIs):
* Empty property let rate.
* Customer satisfaction levels.
* Team performance and productivity.
Skills and Qualifications:
* Proven experience in housing management or a related field.
* Strong leadership and management skills.
* Excellent communication and interpersonal skills.
* Able to work effectively in a fast-paced environment.
Benefits:
* Ongoing training and development opportunities.
* Competitive salary and benefits package.
* Flexible working arrangements.
What We Offer:
We offer a dynamic and supportive work environment, where you can grow your career and make a real difference in people's lives. Our company values diversity and inclusion and welcomes applications from all qualified candidates.