Spice Warehouse Ltd, operating as Khushee - Modern Indian Cuisine, is seeking an experienced and dynamicBusiness Development Manager to lead our team. The ideal candidate will be responsible for overseeing allaspects of restaurant operations, ensuring exceptional service, and delivering an outstanding diningexperience to our guests.Key Responsibilities:Operational Management:Oversee day-to-day restaurant operations, ensuring efficient service and high standards.Manage staffing schedules, ensuring adequate coverage during peak hours and special events.Maintain high standards of cleanliness and ensure all health and safety regulations are met.Customer Service Excellence:Ensure excellent customer service and resolve any customer complaints or issues promptly.Create a welcoming and hospitable environment for all guests.Monitor guest feedback and implement improvements to enhance the dining experience.Financial Management:Oversee financial aspects of the restaurant, including budgeting, forecasting, and cost control.Manage inventory, ordering, and stock levels efficiently.Analyze sales data and implement strategies to increase revenue and profitability.Team Leadership:Recruit, train, and develop a high-performing team of chefs, waitstaff, and support staff.Conduct regular performance reviews and provide coaching and support to team members.Foster a positive work environment and promote teamwork and cooperation.Marketing and Promotion:Work with the marketing team to develop and execute promotional campaigns.Ensure the restaurant maintains a strong social media presence and positive online reviews.Plan and coordinate special events and private functions.Menu and Quality Control:Collaborate with the Head Chef to ensure the menu offers a diverse and appealing selection.Monitor food quality and presentation, ensuring all dishes meet the restaurant's standards.Implement and maintain standard operating procedures for kitchen and service staff.Compliance and Reporting:
Ensure compliance with all local and national regulations, including licensing, health, and safety requirements.
Prepare regular reports on restaurant performance, including sales, customer feedback, and staff performance.
Qualifications and Experience: Experience: preferred Minimum of 1-2 years of experience in restaurant management, preferably within the Indian cuisine or a similar dining concept. Education: A degree in Hospitality Management, Business Administration, or a related field is preferred but not required.
Skills: Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proven ability to manage budgets and financial performance. Knowledge of food safety, health, and safety regulations. Ability to handle high-pressure situations and resolve conflicts effectively. Proficiency in restaurant management software and POS systems.
Job Type: Full-time
Pay: €34,000.00 per year
Work Location: In person