Job PurposeTo work in a fast-paced, customer-focused environment, delivering exceptional service via phone and email. The role involves proactively managing customer enquiries, generating new sales leads, and supporting existing business relationships across Ireland. You will also be responsible for a range of administrative and operational tasks to ensure the sales function runs efficiently and professionally, assistance within the warehouse may be required during busy periodsKey Responsibilities:Duties will include but not limited to the following:Sales and Business DevelopmentLiaise with customers in a professional and timely mannerPrepare and follow up on quotes and process customer ordersMeet and exceed set sales KPIs and targetsConduct product research and assist with product identificationHandle customer queries, issues, and complaints, ensuring timely resolutionsPerform sales and market analysis when requiredActively support the growth and development of the Irish marketsAdministrativeMaintain accurate and up-to-date LIONS reports and call logs weeklyHandle invoicing processes accurately and efficientlyScan, photocopy, and file documents as neededAnswer calls and emails, transferring to appropriate departments or team membersLiaise with couriers and freight forwarders to resolve shipping issues and raise claims where necessaryDraft and format relevant documents for internal and external useAssist with general sales team administration and provide cover for office admin as neededEnsure all paperwork and numerical records are accurate and completeAdditionalRepresent the company at UK, Irish and European trade shows when requiredAssist and support the warehouse during busy periodsParticipate in training sessions, workshops, and internal meetingsOccasionally travel across Ireland meeting customers and prospectsAssist with special projects and assignments, maintaining full confidentialityTravel RequirementsAttendance at local and international trade showsOccasional travel across IrelandExperience and SkillsWork ExperienceProven experience in a fast-paced, customer-facing sales or support environmentDemonstrated ability to work effectively in a team settingExperience meeting tight deadlines and managing multiple prioritiesKnowledge and SkillsHighly organised, self-motivated, and able to work independentlyExcellent communication and interpersonal skillsStrong IT skills including Microsoft Office (Excel, Word, Outlook)High level of numeracy and literacyStrong attention to detail and accuracy in administrative tasksUnderstanding of international markets, ideally with experience dealing with suppliers across EuropeSound problem-solving and decision-making abilitiesKnowledge of relevant products, industry trends, and market demandsLanguage RequirementsEnglish (verbal and written)Desirable ExperiencePrevious experience in telesales, area sales, or business development rolesBackground in agricultural or construction machinery industry or automotive spare partsWhat We OfferDynamic and supportive team environmentOpportunities for international travel and professional developmentExposure to a diverse client base and expanding marketsOpportunity to be a part of a new an dynamic businessCompetitive salary and performance-based incentivesJob Types: Full-time, PermanentPay: From €28,000.00 per yearBenefits:Company eventsEmployee assistance programSick payWork Location: In person