We are seeking a skilled professional to fill the role of Service Engineer for clean air and laboratory equipment. Below is an overview of the position, key responsibilities, and requirements.
**Job Description**
The successful candidate will be responsible for providing on-site installation, commissioning, and servicing of clean air and laboratory equipment. This will involve delivering technical training and support to customers on equipment operation and maintenance. Additionally, they will need to maintain high standards of product and service quality and build strong relationships with customers.
**Key Responsibilities:**
• Provide on-site installation, commissioning, and servicing of clean air and laboratory equipment
• Perform preventive maintenance, troubleshooting, and repairs to ensure optimal performance
• Diagnose and resolve minor software or firmware issues; carry out upgrades as required
• Deliver technical training and support to customers on equipment operation and maintenance
• Maintain high standards of product and service quality
• Build and maintain strong, professional relationships with customers
• Support business growth by identifying opportunities for additional service work or new equipment sales in collaboration with the Sales Team
**Requirements**
To succeed in this role, candidates should possess the following skills and qualifications:
• 2+ years of experience in field service engineering or a related field
• Strong understanding of clean air and laboratory equipment operations and maintenance
• Excellent communication and interpersonal skills
• Ability to diagnose and troubleshoot complex issues
• Familiarity with customer relationship management (CRM) software
• Strong organizational and time management skills
**What We Offer**
We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. Our team is committed to helping you grow professionally and personally, and we strive to provide a positive and inclusive work environment.