Front Office Receptionist Position
We are seeking a skilled and professional Front Office Receptionist to join our hotel team.
* Deliver exceptional service to guests at all times
* Maintain seamless front office operations, including check-in and check-out of guests at reception
* Handle guest inquiries and process payment for guests' bills on check-out
* Coordinate check-in for large tour groups and room allocations
* Take reservation calls as required
The ideal candidate will possess:
* A positive, professional and friendly demeanor
* Excellent customer care skills
* Ability to work in a fast-paced environment while ensuring attention to detail
* Strong organizational and administrative skills
* IT proficiency, with experience with Hotsoft desirable
Benefits of working with us include:
1. Complimentary leisure club membership
2. Meals provided while on duty
3. Discounted accommodation rate in our hotel and sister property
4. Discounted accommodation and food rates in Windward properties
5. Friends and family rate discount
6. Discount on pre-booked events in the property
7. Employee referral scheme
8. Uniform supplied
9. Christmas savings scheme
10. Career development program
11. Employee assistance program