Full-time Night Shift Attendant / Support Worker - Tipperary
Good Shepherd Centre Kilkenny Clonmel, Co. Tipperary. GSCK provides emergency accommodation for adults as part of the cold weather initiative in Tipperary. The services are low‑threshold in nature.
Job Description
This is a nightly service. Working hours require the post holder to work weekends, nights, and public holidays on a rota basis. Occasionally you may be required to work at short notice in the event of an emergency or attend training/meetings at other locations, e.g., regionally within the South East.
Duties and Responsibilities
* Promote service‑user participation and social interaction with the community. Support and follow the behavioural care/support plans as developed by Project Workers.
* Support clients/residents, when requested and as appropriate, on general appointments as part of care/support plans.
* Act as an advocate for service users when appropriate.
* Support service users and strive to promote and provide a safe environment.
* Be responsible for the supervision of GSCK while on duty.
* Nighttime cover in GSCK is waking cover.
* Write reports and maintain appropriate and accurate records as required.
* Communicate with incoming staff, students or volunteer staff at shift changeover.
* Attend to reception duties such as telephone, fax, typing, case files etc.
* Attend management/operational supervision and operate the duty roster as agreed with the manager.
* Contact managers immediately in the event of an emergency; if managers are unavailable, refer to the General Manager.
* Maintain the highest level of confidentiality regarding service users, staff, and all information about the operation of GSCK.
* Carry out duties assigned by the Service Manager; be prepared to adapt to changing plans and situations.
* Ensure service users are aware of their responsibilities per their signed Service User Responsibility forms.
* Be fully aware of the GSCK Health & Safety File and emergency procedures; report any Health, Safety & Welfare concerns to the manager.
* Ensure the building is safe and secure at night.
* Attend work‑related training programmes, workshops, and courses as required.
* Maintain a high standard of work performance, attendance, appearance, and punctuality at all times.
* Ensure good working relationships with colleagues.
* Be available for night shifts.
* Have a working knowledge of the National Quality Standards for Homeless Services and the National Standards for Better Safer Healthcare.
* Must possess a full clean driving licence.
Required Qualifications and Skills
* Minimum Level 5 – Social Care (required).
* Full clean Irish driver’s licence (preferred).
* Willingness to work in a low‑threshold, emergency accommodation setting.
* Excellent interpersonal, communication, and teamwork skills.
* Work authorisation: Ireland (required).
Schedule
* 12‑hour shifts.
* Night shift.
* Weekend availability.
* No more than 39 hours per week.
Benefits
* On‑site parking.
Pay: From €17.77 per hour.
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