Basic Role Summary:
The Learning Development (LD) Administrator supports the delivery, governance, and continuous improvement of learning initiatives across all departments within Chanelle Pharma. Working closely with the Director of Organisation Development Engagement, this role ensures that all learning programmes are effectively coordinated, documented, and compliant with internal and external quality standards. The role contributes to a culture of capability, engagement, and continuous learning while maintaining alignment with GMP, compliance, and audit requirements.
Location: Onsite at our facility in Loughrea.
As our Learning and Development Administrator, your key responsibilities will be as follows:
* Coordinate and manage end-to-end delivery of technical and behavioural learning programmes, including scheduling, logistics, communications, materials preparation, and evaluation.
* Manage and maintain the Learning Management System (LMS) or other digital learning platforms, ensuring data integrity, compliance with training records, and audit readiness.
* Track and report participation, completion, and compliance metrics to support site audits and regulatory inspections.
* Partner with departmental training leads to ensure GMP, Quality, EHS, and role-specific training requirements are met and accurately recorded.
* Support the facilitation, coordination, and continuous improvement of the company induction and onboarding process for new hires.
* Ensure learning materials, records, and training activities comply with internal SOPs and external regulatory standards (e.g., GMP, GDP).
* Maintain and update Learning Development–related SOPs in collaboration with Quality and HR.
* Raise and track Corrective and Preventive Actions (CAPAs) related to training, documentation, or audit findings to ensure timely closure and compliance.
* Support periodic review and revision of training documentation to ensure ongoing alignment with current practices and quality standards.
* Ensure audit-readiness by maintaining accurate training records and supporting internal and external inspections.
* Participate in investigations or root-cause analyses where training gaps are identified, contributing to continuous quality improvement.
* Build strong working relationships with managers, HR, technical trainers, and internal customers to understand capability needs and coordinate learning delivery.
* Act as a trusted LD partner supporting the administration and coordination of cross-functional initiatives such as leadership development, engagement, and culture programmes.
* Support organisation-wide Learning Needs Analyses (LNA) to identify skills gaps and capability requirements.
* Liaise with internal subject matter experts and external vendors to coordinate high-quality, compliant learning solutions.
* Support the project management of LD initiatives, ensuring clear timelines, resources, and communication with stakeholders.
* Manage supplier coordination for external training vendors, ensuring service delivery aligns with scope, quality, and budget.
* Monitor programme effectiveness and provide regular progress reports and updates.
* Maintain comprehensive training records and generate reports to measure training effectiveness, compliance rates, and performance impact.
* Analyse training data, feedback, and KPIs to identify trends, opportunities, and areas for improvement.
* Contribute to continuous improvement initiatives within the LD function and the wider Organisation Development Engagement team.
* Keep up to date with emerging trends in learning technology, instructional design, and digital learning innovations.
Qualifications and Experience:
* Experience in a Learning Development or Training Administration role within a regulated pharmaceutical, manufacturing, or similar environment.
* Proven experience managing LMS data, training documentation, and supporting internal/external audits.
* Strong organisational and project management skills, with the ability to manage multiple priorities.
* Excellent attention to detail and data accuracy.
* Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook). Experienced in learning design tools such as Canva, Articulate, or similar.
* Strong communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels.
* Qualification in Learning Development, Human Resources, or Organisational Development (e.g., CIPD, LDI, or equivalent) desirable.
* Experience updating SOPs and managing or raising CAPAs desirable.
* Working knowledge of GMP/GDP requirements and compliance training processes desirable.
* Understanding of adult learning principles, instructional design models, and evaluation methodologies desirable.
* Familiarity with e-learning authoring tools and digital learning platforms desirable.
* Experience supporting leadership, engagement, or cultural development initiatives desirable.
Skills and Competencies:
* Curious and proactive learner passionate about helping others grow and succeed.
* Empathetic communicator who builds trust and fosters collaboration.
* Detail-oriented and comfortable working within a structured, compliant, and audit-ready environment.
* Demonstrates integrity, accountability, and professionalism in all interactions.
* Committed to continuous learning, process improvement, and innovation in LD.
Applicants from diverse backgrounds, including those returning after a career break or with transferable skills from non-traditional career paths, are encouraged to apply. We value varied experiences and are committed to fostering an inclusive environment that supports individuals with disabilities.