Client Relationship Manager
Develop strategic partnerships with key hospitality clients to drive long-term growth.
* Proactively identify and address client needs, ensuring seamless service delivery and exceptional customer satisfaction.
* Collaborate with cross-functional teams to design and implement account strategies that boost revenue and enhance client engagement.
Maintain a high level of customer satisfaction by proactively resolving issues and delivering tailored solutions. Achieve business objectives through effective collaboration and communication.
Key Responsibilities:
* Strategic Client Management: Foster strong relationships with key clients, understanding their unique needs and requirements.
* Account Growth: Develop and execute strategies to increase revenue and expand client relationships.
* Collaboration: Work closely with operations, sales, and service delivery teams to ensure smooth service delivery and meet customer expectations.