Company Description
Good Shepherd Cork (GSC) is dedicated to supporting women and children who are vulnerable to homelessness, fostering empowerment, fulfillment, and self-sufficiency.
The organisation collaborates with women, children, and families to build trust and realize its mission.
Guided by the vision of a society where every woman and child enjoys a safe, secure, and dignified home, GSC is committed to providing a supportive and rights-respecting environment for those in need.
Role Purpose:
To provide dedicated support to the premises, compliance and facilities function within Edel House by overseeing premises and contract management while also supervising support staff, ensuring high standards of cleanliness, safety, and compliance.
The Facilities and Compliance Officer will assist with the development and implementation of relevant policies and procedures.
The Officer will ensure building systems are maintained, service contracts are managed, risk and compliance (e.g. health & safety) are upheld, and administrative systems are robust.
This role is about strengthening efficient operational systems for Edel House and, as required, other GSC residential services
Key Responsibilities:
Premises & Contract Management
Monitor, ensure maintenance of, and manage all Edel House building systems including heating, ventilation, lighting, plumbing, and alarms
Manage service contracts across GSC services (e.g. cleaning, gardening, maintenance, security), ensuring up-to-date insurance, compliance, and high-quality service delivery
Maintain accurate records of maintenance, inspections, and contractor work
Assist with the development, review, and implementation of health & safety and service-level procedures along with as
Ensure compliance with fire safety, health & safety, building regulations, and support initiatives to improve energy efficiency across all premises
Team Leadership & Supervision
Supervise and coordinate relevant Edel House support staff (cleaners, gardeners, caretakers), ensuring work is completed to high standards
Provide guidance, support, and performance feedback to team members
Administrative & Policy Support
Maintain and manage relevant administrative systems, logs, and documentation
Assist in developing organisational or service-level policies and procedures, particularly around health & safety and operational best practices
Liaise with internal staff, residential managers, and external contractors to ensure smooth operations
Manage relevant operations within agreed budget lines
Experience or ability to research relevant public / private grant opportunities
Additional Duties
Assist with setting up spaces for meetings, events, or communal activities
Respond to emergencies or urgent premises issues as needed, with the possibility of occasional after-hours involvement
Provide support to other residential services when required
Essential Skills, Qualifications & Competencies
Relevant qualification in administration, facilities management, health & safety, compliance, or a related field, or equivalent professional experience
A qualification or certification in
Health & Safety
(e.g., QQI Level 5/6, IOSH Managing Safely)
Experience of working with health & safety matters, fire safety, and relevant building regulations
Experience managing contracts, contractors, or service providers
Reliable, self-motivated, and able to work independently and collaboratively
Excellent communication skills; able to liaise effectively with staff, contractors, and service providers
Strong administrative and IT skills for accurate record-keeping, reporting, and documentation management
Recognised fire safety training or willingness to undertake relevant courses
Desirable Skills
Prior exposure to residential or community environments would be beneficial
Previous experience to residential or community environments would be beneficial
Knowledge of facilities management principles
Experience in policy and procedure development
Familiarity with organisational compliance and reporting requirements
Salary & Benefits
· Competitive salary (pro-rata for 24 hours per week), aligned with organisational pay scales
· Company pension scheme, available after the qualifying period
· Generous annual leave entitlement, in line with organisational policy
· Company sick pay scheme, subject to terms and conditions
· Employee Assistance Programme (EAP) providing confidential support
· Training and professional development opportunities, particularly in compliance, health & safety, and facilities management
· Supportive and inclusive working environment within a values-driven organisation
· Mileage reimbursement, where travel to other GSC residential services is required