Job Title: Operations Support Specialist
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We are seeking a highly organized and detail-oriented Operations Support Specialist to join our team in Galway. As an integral part of our operations team, you will provide vital support to both Retail and Logistics teams at our Head Office.
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About the Role
* Assist in implementing, monitoring, and improving operational processes across retail and logistics teams.
* Identify process gaps and recommend efficiency improvements.
* Provide administrative support across operations and other departments.
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Key Responsibilities
1. Operational Support: Assist Retail and Logistics Managers in implementing, monitoring, and improving operational processes. Identify process gaps and recommend efficiency improvements. Provide administrative support across operations and other departments. Serve as a point of contact for routine operational queries from retail or logistics teams. Investigate and escalate operational issues to the relevant managers.
2. Issue Resolution & Compliance: Monitor compliance with operational, health & safety, and store/warehouse standards. Support audit processes and adherence to company procedures.
3. Reporting & Analysis: Assist in compiling and analyzing operational and sales data. Support performance tracking, issue identification, and process improvement initiatives.
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What We Offer
* A competitive salary with bonus opportunities.
* Pension scheme and discounted healthcare options.
* Generous staff discounts and employee wellbeing initiatives.
* Career development and continuous professional development opportunities.