Elite Talent Hub LTD is a specialist in permanent staffing solutions for clients globally.
Our client, a leading supplier of hardware, steel, and plumbing materials, seeks a Plumbing Sales Administrator to join their Cork team.
With over a century of experience, the company is known for quality, service, and a committed team delivering excellent customer care.
The role focuses on building strong customer relationships, assisting at the trade counter, and processing orders via email and phone.
This hands-on position requires exceptional service skills, attention to detail, and effective teamwork.
Hours:
Monday - Friday 8:30 - 5
Contract:
Fulltime Permanent
Rate of Pay
: up to €40,000 per annum
Responsibilities
Actively engage with customers to deliver an exceptional experience and high levels of satisfaction.
Provide prompt and friendly assistance to customers at the trade counter and collection areas.
Act as a knowledgeable resource on products and services, offering expert guidance.
Collaborate with internal teams to ensure the best outcomes for customers.
Resolve customer issues efficiently and professionally.
Accurately process sales and returns using the company's computer systems.
Maintain cleanliness and organization in trade counter and "front of house" areas.
Stay informed about new product lines and updates.
Comply with all health, safety, and environmental regulations.
Undertake additional tasks as required by management.
Requirements
Knowledge of plumbing products is highly advantageous.
Strong attention to detail and the ability to follow tasks through to completion.
Enthusiasm for learning about the company's product range and services.
Ability to build and maintain productive relationships with customers and colleagues.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Ability to multitask and prioritize effectively.
IT literacy.
Fluency in English.
Benefits
Full-time position.
Pension plan.
Opportunities for professional development.
Health and wellbeing support.
On-site parking.
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