Gino's Gelato—a leading Irish retailer with multiple retail outlets and currently growing rapidly—is seeking a Store Manager to join our team in Ennis, Co. Clare. The ideal candidate will have excellent communication skills, thrive on coaching, mentoring, and leading a team to constantly challenge and improve themselves—all while delivering on all store KPIs. This challenging and exciting position provides the successful candidate an opportunity to continuously learn and grow.
Gino's Gelato is an independent Irish family business committed to providing a best‑in‑class customer experience. The successful applicant will maintain the high standards we expect within their store.
Responsibilities
* Overall performance and running of the store.
* Delivering on all agreed KPIs for the store.
* Ensuring a culture of excellent customer service is maintained.
* Planning and prioritising workloads and delegating accordingly.
* Recruitment, scheduling and managing the performance of the team.
* Driving a culture of continuous improvement among the team.
* Ensuring high store standards of cleanliness, merchandising and compliance with health & safety.
* Effective merchandising and display of product offering.
Qualifications
* Strong communication and interpersonal skills.
* A passion for excellent customer service.
* Strong organisational and problem‑solving skills.
* Ability to multi‑task and work under pressure.
* Desire to work as part of a team to generate fresh and innovative ideas.
* Effective leadership and the ability to motivate others.
* Positive attitude and willingness to learn and improve.
* Minimum two years of retail store management experience.
Benefits
* Attractive salary.
* Career progression opportunities.
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