Position: HR GeneralistContract type: Permanent - 30 hours per weekReporting to: Chief Operating OfficerSt Luke's Home is a long-established, not-for-profit, voluntary organisation providing residential care and services to older persons in a warm, person-centred environment. For over 150 years, we have served the Cork community with dignity, compassion and clinical excellence. Our approach is rooted in tradition, yet responsive to the evolving needs of older people in modern healthcare.Our home operates a range of services including long-term care, dementia-specific care, Daycare, and respite support. We are proud to offer high standards of care guided by our core values — respect, compassion, dignity, and community. St Luke's also offers a dedicated Education and Research Centre supporting ongoing professional development.With over 200 staff members, we are now seeking to strengthen our Human Resources function with the appointment of a HR Generalist who will play a pivotal role in supporting our team and ensuring our HR practices remain compliant, compassionate, and forward-thinking.Role OverviewReporting to the Chief Operating Officer, HR Generalist will be responsible for providing a comprehensive and professional service across St Luke's Home, supporting our care teams, managers and administrative functions. The HR Generalist will work closely with department heads and senior leaders to ensure best practice in human resources aligned with healthcare sector standards, HIQA requirements and St Luke's organisational values.This role offers an opportunity for a motivated professional, contributing to a well-respected institution with a long history of service excellence. You help bring St Luke's Home values to life through engagement initiatives, wellness programs, and cultural workshops. Your efforts contribute to a positive, inclusive environment where people feel connected and valued.HR Generalist ResponsibilitiesRelationship ManagementAct as a first point of contact for HR queries across clinical and non-clinical departmentsWork closely with the Chief Operating Officer, Director of Nursing and leadership team to support managers to provide HR supportDevelop strong relationships with Director of Nursing, Heads of Department, Nurse Managers and administrative leadsProvide HR advice in line with employment legislation, organisational policies, and public sector guidelinesRecruitment Workforce PlanningMaintain oversight of recruitment process from vacancy identification to interview support and onboarding, ensuring the process is fair, equitable and confidentialMaximize the utilization of recruitment platforms to support vacancy administration throughout the recruitment processLiaise with external agencies where appropriateFacilitate/oversee interviews and ensure interview panel have all necessary documentation ensuring integrity of process and procedureAdvise and update manager involved in the recruitment competition as appropriate and respond to recruitment queries from candidates /managers in a timely mannerDeal with any complex/contentious issues related to the recruitment process as required or escalate to the Chief Operating Officer as appropriateSourcing and interpreting prospective appointee's previous reckonable experience/ service and correctly assimilate appointees to the appropriate point on the salary scaleEnsure all recruitment documentation and contracts are accurate, compliant, and up to dateAssist in workforce planning, maintaining accurate staff rosters and staffing metricsAssist in employment permit applications and compliance processes where applicable for international recruitmentResponsible for the coordination and administration of training for all employeesEmployee Relations Staff WellbeingAssist with performance reviews and probation processes, ensuring timely follow-ups and documentationCoordinate exit interviews and review documentation to identify emerging trends and report on same to Chief Operating OfficerSupport and advise line managers in relation to performance concernsAssist in investigative meetings (fact finding, Trust In Care, HR), disciplinary hearings and grievance hearings as required in line with company policyPromote a culture of wellbeing and staff engagement through communication, initiatives and feedbackContracts, Payroll and HR AdministrationAssist in general administration duties for the HR Department and provide support to ensure the overall running over responsive HR serviceCreate, update and maintain employee personnel files in line with applicable legal requirements i.e. GDPR and HIQALiaise with payroll to ensure accurate fortnightly inputs and updatesDraft and issue contracts (both permanent and temporary), ensuring alignment with current healthcare sector norms and HSE/public sector frameworksManage HR records, absence, leave tracking, and staff benefits such as pensions, healthcare and CPD allowancesDraft and submit monthly reports, statistics and metrics to the Chief Operating Officer as requiredCompliance Regulatory ReportingMaintain up-to-date knowledge of HIQA standards, public sector HR circulars, and employment law developments.Stay informed about employment law and best practices to support the development of HR policies and proceduresFollow policies and legislation to process statutory and family leave applications (Maternity, Paternity, Parents, Parental, Carer's, Adoptive etc.), ensuring HR systems updates and payroll updates are done in a timely mannerPrepare HR metrics and data for internal and external auditsMaintaining and managing an up-to-date planner of training for all employees and linking with the nurse management team regarding compliance with sameSupport the Chief Operating Officer in the preparation of reports for the Board, HIQA, and funders as neededProject Work Team SupportContribute to HR projects such as digital HR systems upgrades and staff surveys.Participate in cross-departmental initiatives aligned with the strategic direction of St Luke's Home.Offer flexible support across the HR and Operations team as requiredAssisting in the development of improved working practices in order to achieve improved service delivery from the HR functionContributing to the development of policies and procedures and best practiceDevelop, update and maintain policies and proceduresComply with legislative and regulatory requirementsParticipate in developing and achieving department goals and objectivesResponsible for participation in identified projects requiredUndertaking other duties appropriate to the post from time to timeEssential Criteria:Minimum of 3 years' experience in a similar role, preferably in a healthcare, public sector or regulated settingStrong working knowledge of Irish employment law and voluntary sector pay structuresExcellent communication and interpersonal skillsExcellent attention to detail, analytical and problem-solving skillsAbility to work on own initiative, in addition to working as part of a cross functional teamExcellent time management administration and organizational skillsAbility to multi-task and work well under pressure, to strict deadlinesAbility to work with discretion, confidentiality and tact in a sensitive care environmentStrong IT PC skills with experience of complete Microsoft Office suiteDesirable Criteria:CIPD qualification (part or full membership)Familiarity with HIQA requirements and voluntary sector HR protocolsExperience using HR systemsUnderstanding of nursing or healthcare workforce structures