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The Lodge at Ashford Castle (Cong, County Mayo)
Location:
Cong, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
64a4d4a83d86
Job Views:
1
Posted:
07.05.2025
Expiry Date:
21.06.2025
Job Description:
We are recruiting for an enthusiastic Receptionist to join the team at The Lodge at Ashford Castle.
Who are we? – The Lodge
The Lodge at Ashford Castle is located within the magnificent 350-acre estate of Ashford Castle, overlooking the magical Lough Corrib. Built in 1865, The Lodge offers country house charm, fine dining in Wilde’s Restaurant, and a range of estate activities. It is one of Ireland’s premier wedding destinations, combining warm Irish hospitality with a modern appeal.
Key responsibilities of the Receptionist will include:
* Greeting all arrivals and handling departures in a friendly, efficient manner, adhering to hotel standards
* Answering the switchboard warmly and transferring calls promptly
* Assisting the reservations team with bookings as needed
* Using the computerized system for reservations, arrivals, and departures, ensuring all information is accurate
* Providing exceptional guest care, anticipating needs, and exceeding expectations whenever possible
The ideal candidate for the Receptionist position should:
* Possess a friendly and outgoing personality
* Be enthusiastic and flexible, able to work 5 days within a 7-day week, including some weekends
* Exhibit excellent communication skills
* Demonstrate strong attention to detail
* Be legally eligible to work in Ireland
* Handle busy situations effectively and manage workload efficiently
What's in it for you?
* Professional, award-winning training and development opportunities
* Discounted accommodation rates with Red Carnation Hotel Collection
* Annual Staff Appreciation Party and other Employee Recognition Events
* Discounted rates with local businesses and third-party service providers (including estate activities)
* Heavily subsidized accommodation (subject to availability)
* Complimentary dry cleaning of business attire
* Recommend-a-friend and family bonus scheme
* Two paid volunteering days each year
* Holiday allowance increasing with length of service up to 25 days
* Hotel-based recognition incentives
* Free access to Employee Assistance Programme
Join us in this exciting opportunity!
We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland.
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