Our client is a leading manufacturer of capital equipment used in the pharmaceutical and biopharma sectors. They are seeking a skilled Service Technician to service laboratory instrumentation, with a focus on chromatography equipment. The ideal candidate will have experience working with analytical laboratory equipment and be able to provide exceptional service delivery support to customers.
Job Description
The Service Technician will be responsible for:
* Providing technical support to customers through remote troubleshooting and site visits
* Performing routine and non-routine maintenance and repairs on laboratory equipment
* Coordinating daily functions and managing workload efficiently
In addition to these responsibilities, the Service Technician will also be expected to:
* Promote a high-quality service standard and maintain a strong brand reputation
* Identify opportunities for service delivery improvements and implement changes as needed
* Maintain accurate records of work performed and customer interactions
Requirements
To be considered for this role, applicants must have:
* A degree in science or engineering
* A proven track record of delivering cGxP compliant services
* Minimum 2 years' experience working in a pharmaceutical analytical laboratory environment
* Excellent troubleshooting and problem-solving skills
* A full, clean driving license
Benefits
This is an excellent opportunity to join a dynamic team and develop your skills and expertise in a fast-paced industry. We offer a competitive salary and benefits package, including access to ongoing training and development opportunities.
About Us
We are a leading provider of capital equipment solutions to the pharmaceutical and biopharma sectors. Our team of experienced professionals is dedicated to delivering exceptional service and support to our customers.