About The Company:OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and EmpowermentAbout The Role:We offer a wide range of support and benefits to our employees including:Free Online Doctor Consultations via Web-doctorCompetitive SalaryContributory Pension after qualifying period21 Days Annual Leave increasing with service to 26 DaysStaff Benefits/Discount ProgrammeEmployee Assistance ProgrammeTraining and Development OpportunitiesWe are searching for a Regional Operations Manager to manage and oversee a team of Managers/Supervisors and personnel to ensure high standards of cleanliness across client sites. At OCS, being your best is at the heart of our values. This is why we will provide you with all the tools, training, support and resources that you need to develop in your career.Job Purpose:The Regional Operations Manager is responsible for overseeing cleaning operations across multiple sites within a designated region. This role ensuresKey Responsibilities:Business Growth and ProfitabilityTo ensure action plans are in place and are reviewed on a regular basis to ensure the achievement of all targets set and in line with the business goalsTo ensure all costs are controlled within budgetsEnsure contract prices are reviewed and increases agreed with clientsEnsure that the company purchasing procedure is followed and that documentation is completed such as Plant & Machinery Capital Requisition and Purchase Order Forms.To ensure the Region achieves/exceeds its financial targets annually and periodically as required, this includes profit & loss and salesTo liaise regularly with your line Manager/Directors in terms of business objectives, financial aspects, innovation and business growth opportunitiesTo attend review meetings on at least a monthly basis to review the Region's actual financial performance against budget and requirements.To achieve new sales growth, identify opportunities for the company. Directing the Business Development Manager and management team accordingly.Contract/ Site ManagementEnsure the cleaning specification is implemented and adhered to. Review the contracts as necessary to meet the company and clients' requirements.Regular client liaison to monitor standards, satisfaction with the service provided and to build relationships with key clients.Monitor, review and analyse client satisfaction, via the Quality Service Level Indicator/ECAT procedure and to ensure all problems are resolved promptly and effectively.People ManagementTo be part of the recruitment, induction, training and development of direct reports, to ensure a high calibre of capable managers and supervisors.To ensure that all managers and supervisors understand and are focused on meeting the Region and company objectives.Monitor and review performance of managers and direct reports in terms of their budgets and effectively communicate the company's required standards.To carry out an annual performance/ personal development appraisal with managers and direct reports.Ensure that each member of staff has received an induction, health and safety training, supervision and information and appraised as required.The PersonAn experienced Manager with proven ability of managing people and working closely with the Senior Management to achieve the agreed revenue targets for contract cleaning sector.A passionate and motivational people managerEnsure Innovation and Social mobility charters are embedded within the companyWork towards ensuring the company is Carbon Neutral policyMaintain the brands way of working, uphold and protect our culture and values as a business.Why Work for UsEthical Business, always looking to reduce our environmental impact and our use of the planet's resources.Equal Opportunities Employer who promotes diversity.Innovative Approach to the Employee JourneyA defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our businessHow to Apply:If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.