SAP CRM 7 Implementation Specialist
We are seeking an experienced SAP CRM Consultant to join our dynamic IT Service Delivery team.
* Attend requirements workshops and assist business in the blueprint phase.
* IDentify and suggest possible process improvement opportunities through CRM7.
* Prepare functional specifications.
* Complete system configuration.
* Liaise closely with the ABAP team during the build phase.
* Troubleshoot and resolve complex technical problems.
* Prepare and manage all elements of testing.
Essential skills/knowledge/experience:
* Advanced knowledge of Contract Management, Sales, Campaigns, Marketing, Products in CRM7.0.
* Demonstrate comprehensive understanding of CRM/ISU integration.
* Worked on more than one CRM7/ISU project.
* Completed all phases of a project life cycle including analysis, design, development, testing, documentation creation, and training.
* Solid technical background with excellent ABAP debugging skills required.
Desirable skills/knowledge/experience:
* Knowledge in specific areas such as OpenText Streamserve Testing (HP Quality Centre 11.0 Enterprise) is an advantage.
* Solid technical background with excellent ABAP debugging skills is desirable.
* Experience with SMART projects and/or AMI/MDMS experience is beneficial.
This role offers a great opportunity for those who want to develop their career in SAP CRM consulting and work in a fast-paced environment.
The ideal candidate will have strong analytical and problem-solving skills, be able to work independently and as part of a team, and have excellent communication and interpersonal skills.