A dynamic opportunity exists for a Bar Supervisor to join our esteemed team. As part of this key role, you will be responsible for leading the bar and floor teams in maintaining exceptional service standards.
Key Responsibilities:
* Ensure that scheduled rosters are adhered to, and timely arrival for duty is maintained
* Availability to work flexible hours, including evenings and weekends
* Undertake general waiting and service duties of food and beverages
* Prepare table and/or room set-ups as directed by the Food & Beverage Supervisor
* Communicate and liaise with team members, kitchen, and other areas of operation to ensure tasks are completed as agreed
* Provide immediate recognition to customers in a courteous and professional manner at all times
* Manage customer requests in a timely and efficient manner
* Support the Food & Beverage Supervisor in maintaining high service standards
* Attend training sessions and adhere to established Standard Operating Procedures (SOPs)
* Follow cash handling procedures as per company standard
Requirements and Qualifications:
* Minimum 2 years' continuous working experience in a fast-paced bar/food and beverage environment
* Passion for the hospitality industry
* Outstanding customer service and interpersonal skills
Benefits:
* Company events
* Employee assistance program
* Employee discount
* Food allowance
* Gym membership
* Wellness program
* Bike to Work Scheme
Skills: Customer Service, Hospitality Management, Bar Management