This is a hybrid role, requiring the successful candidate to attend our Tralee office.
Role Description We are seeking a highly motivated and experienced Helpdesk Manager to lead our busy and dynamic support desk team.
The ideal candidate will have a proven track record of managing high-volume helpdesk operations, optimizing team schedules for full coverage, and ensuring the team is equipped with the latest tools and knowledge to support evolving technologies.
This role requires strong leadership skills to inspire, coach, and develop team members to achieve their full potential.
Role Objectives: Delivery Team Leadership