The Rose Hotel, is now recruiting for a Spa Manager for our award winning Serenity Spa.
The Rose Hotel is a luxury 4 star hotel located in Tralee, Co Kerry.
This hotel comprises of 161 pristine, spacious and light filled rooms which comprise of Classic, Executive, Deluxe, Triple rooms, Family Rooms, Junior Suite and Master Suite.
Serenity Spa boasts 3 bespoke treatment rooms, all featuring heated massage beds, mood lighting and exquisite decor designed to illicit a luxurious yet calming atmosphere.
Our Relaxation room has a unique waterwall, and our guests can also visit our steam room and sauna.
Our chosen spa product is ELEMIS skincare therapy mirrors our devotion to all things chick, and as advocated of the Elemis range we are able to off the ever popular Biotec Technology Facials.
Role and Responsibilities: To manage the day to day running of the Spa.
To lead and manage the team, overseeing training, customer service and performance.
To maintain high standards of guest satisfaction and to inspire the team to do the same.
To deliver revenue and profitability targets.
Drive business growth through new marketing initiatives and partnerships in collaboration with the Sales Marketing Department.
To collaborate closely with other hotel departments to enhance the guest experience, especially for conference bookings.
This is a hands on role, therefore the successful candidate must be able to work in all areas of the spa i.e. reception/carry out treatments Create and implement spa policies and annual marketing strategies.
Conduct employee job chats and appraisals and to work closely with Financial Controller to participate in budgeting and forecasting.
To manage stock levels, review product lines, and implement systems to increase sales and profitability.
To recruit, train and develop the Spa staff to ensure compliance in recruitment/onboarding etc.
Candidate Requirements: A minimum of 3-4 years of experience in a Spa environment including at least 1 years experience in a management or supervisory role.
Must have relevant industry qualifications Hands on experience as a Spa Therapist with knowledge of treatments Experience with Elemis skincare preferred but not essential.
Must have excellent interpersonal skills Strong leadership and customer service skills, with the ability to motivate a team and deliver exceptional guest experiences.
Benefits of working at The Rose Hotel Serenity Spa Competitive salary package Employee Assistance Programme Complimentary meal while on duty Complimentary tea/coffee Refer-a-friend scheme Training and development opportunities dedicated to your development Employee awards staff recognition scheme including IHF Employee of the Year, Employee of the Month and recognition days.
Bike to work scheme Uniform provided All year round employment Please be advised that we cannot apply for a work permit for this role.