Business Development Opportunity
Support the sales and management team with any requests for assistance, manage and respond promptly to rental inquiries from healthcare providers and nursing homes.
Coordinate private rental inquiries from initial contact to delivery, liaising with the logistics department to ensure prompt service.
Prepare and issue accurate sales quotations for the sales team, ensuring all customer requirements and pricing details are clearly documented.
Process sales orders for products, coordinating with relevant departments to ensure timely fulfilment and delivery.
Take payments from customers for rental sales, ensuring all transactions are processed securely and in accordance with company procedures.
Set up new customer accounts on enterprise resource planning (ERP) and customer relationship management (CRM) systems, ensuring all required information is entered and maintained up-to-date.
Address and resolve customer queries in a timely and professional manner, striving to deliver excellent service and customer satisfaction.
* Responsibilities include:
* Supporting the sales and management teams
* Responding to customer inquiries
* Preparing and issuing sales quotations
* Processing sales orders
* Managing customer relationships