Job Description
We are currently seeking a highly skilled and motivated Customer Quality Engineer to lead our quality initiatives.
* As the primary technical contact for customer quality issues, you will ensure timely resolution and maintain clear communication with customers.
* Upon receiving customer returns and field failures, you will thoroughly analyze these events to identify root causes and implement corrective actions.
* Collaborating closely with cross-functional teams including design, manufacturing, and reliability, you will work together to address quality concerns and develop strategies to enhance product robustness.
* Regularly monitoring and reporting on quality metrics, trends, and customer feedback is crucial to your role.
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Key Qualifications
For this position, we require:
* A strong analytical mindset and problem-solving skills to resolve complex customer quality issues.
* Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.
* The ability to analyze data and generate actionable insights to drive quality improvements.
* Strong knowledge of quality management principles and practices.
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Benefits
This position offers the opportunity to grow professionally in a dynamic environment that fosters collaboration, innovation, and continuous improvement.
Our organization values employee growth and development, offering opportunities for training and professional advancement.
Enjoy a comprehensive benefits package including health insurance, paid time off, and other perks.
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