Job Role Overview
The Grade 4 Assistant Staff Officer is responsible for providing exceptional administrative and organisational support to consultants and clinical teams.
Clinical Support Services
* Deliver day-to-day administrative assistance to consultants and other clinicians, ensuring seamless communication and coordination.
* Manage consultant clinics, schedules, and appointments, maintaining accuracy and timely updates through effective record-keeping and organisation.
* Prepare and disseminate clinic lists, correspondence, medical reports, and documentation in a clear and concise manner.
Administrative Operations
* Maintain accurate patient and service records, adhering to HSE data-protection and confidentiality standards.
* Process referrals, admissions, discharges, and follow-up appointments through relevant systems, ensuring efficient workflow and minimal delays.
* Respond to telephone, email, and written enquiries from patients, families, and clinical staff in a professional and courteous manner.