Overview
A full-time Project Manager is required to support a large-scale global programme focused on the rollout of a technology platform across multiple countries.
The role sits within a complex IT and Business environment and is responsible for coordinating
testing and hypercare activities
to ensure successful deployment and adoption.
The Project Manager will report into the Programme Execution Lead and will work closely with the Testing & Hypercare Workstream Lead.
This role is critical in ensuring structured delivery, cross-functional alignment, and smooth go-live execution across global regions.
Key Responsibilities
Programme Planning & Delivery
Develop and maintain detailed project plans for
testing and hypercare phases
Align delivery schedules with overall programme milestones, release cycles, and quality gates
Track progress across multiple regions, teams, and dependencies
Testing & Hypercare Coordination
Support the design, implementation, and continuous improvement of testing and hypercare strategies
Coordinate test case development with subject matter experts and ensure readiness for execution
Track defects, manage triage processes, and support resolution activities
Oversee structured hypercare support during and post go-live phases
Stakeholder Management & Communication
Act as a central coordination point across Business and IT stakeholders
Produce clear status reports, updates, and executive-level presentations
Translate complex technical and delivery information into business-friendly language
Support alignment across cross-functional and geographically distributed teams
Workshops & Facilitation
Plan and facilitate workshops, meetings, and large-scale testing sessions (up to ~50 participants)
Drive decision-making, issue resolution, and alignment during structured sessions
Support both onsite and virtual collaboration across global teams
Governance, Reporting & Risk Management
Track and report on KPIs, risks, issues, and dependencies (RAID management)
Ensure adherence to governance standards and delivery frameworks
Escalate risks and blockers with clear mitigation and resolution plans
Operational Support
Provide ad hoc project management and administrative support where required
Contribute to continuous improvement of testing and deployment processes
Skills & Experience Required
Essential
Proven experience as a
Project Manager in large-scale IT or transformation programmes
Strong experience working across
Business and IT cross-functional teams
Experience in
global or multi-country programme environments
Excellent
PowerPoint and executive presentation development skills
Strong
workshop facilitation and stakeholder engagement capability
Ability to analyse issues, defects, and risks using strong critical thinking
Strong organisational skills with ability to manage multiple priorities
Excellent communication skills (written and verbal)
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