Hotel Duty Manager Job Posting
This role is an exciting opportunity to take on a challenging position in a dynamic hotel environment.
* Key responsibilities will include ensuring seamless operations across departments, evaluating customer care levels and implementing measures to enhance the guest experience.
Responsibilities:
Key Accountabilities
* Conduct daily team briefings to promote effective communication and collaboration among team members.
* Maintain high standards of hygiene and sanitation throughout the department.
* Develop and implement customer feedback systems to drive service excellence and employee development.
* Provide support and guidance to team members as needed, fostering a culture of teamwork and empowerment.
* Monitor security protocols and take proactive steps to prevent incidents.
Requirements:
* Minimum 2 years' experience in F&B supervisory roles, preferably in a 5-star hotel setting.
* Proven organizational and planning skills, with the ability to adapt to changing priorities and deadlines.
* Creative problem-solving and excellent interpersonal skills, with the ability to engage effectively with team members and guests.
* Ability to work under pressure and maintain composure in fast-paced environments.
Benefits Package:
* Hotel B&B discounts for employees and their families.
* Discounts on food and beverages at sister properties.
* On-site fitness center and gym facilities.
* Free on-site tea and coffee, as well as meal allowances during shifts.