Job Title: Head Waiter / Restaurant Supervisor Location: Naas, Co.
Kildare Reports To: Restaurant Manager / General Manager Type: Full-Time, Permanent About Us We are a well-established, high-volume restaurant located in the heart of Naas, known for exceptional food, warm hospitality, and a vibrant atmosphere.
We pride ourselves on delivering outstanding service to every guest, every time.
We are now seeking an experienced and motivated Head Waiter / Supervisor to join our management team and help lead our front-of-house operations.
Key Responsibilities Supervise and support the front-of-house team during busy service periods.
Ensure a seamless guest experience by maintaining high standards of service, presentation, and professionalism.
Coordinate with the kitchen and bar teams to ensure smooth communication and timely service.
Lead pre-service briefings and ensure all staff are informed about daily specials, menu changes, and promotions.
Handle guest queries and complaints in a professional and efficient manner.
Assist with training, mentoring, and motivating junior staff members.
Maintain cleanliness and organisation across all service areas.
Support in stock control, cash handling, and end-of-day procedures.
Uphold and promote company policies, health & safety, and hygiene standards.
Requirements Minimum 23 years experience in a similar supervisory or senior waiter role in a busy, high-volume restaurant.
Strong leadership and communication skills.
A hands-on, proactive approach with excellent attention to detail.
Ability to work efficiently under pressure while maintaining a positive attitude.
Strong customer service and problem-solving abilities.
Flexibility to work evenings, weekends, and holidays as required.
A passion for hospitality and a genuine desire to deliver an exceptional guest experience.
Benefits Competitive salary.
Supportive and team-oriented work environment.
Ongoing training and development opportunities.