Job Summary
NetApp is seeking a Senior TechOps Engineer to join our growing Instaclustr team in Europe.
Instaclustr delivers open-source as-a-service, managing cutting-edge technologies such as Cassandra, Kafka, PostgreSQL, Redis/Valkey, OpenSearch, ClickHouse, and Cadence for customers worldwide.
Role Overview
As a Technical Operations Engineer (Kafka), you will be part of the frontline team that keeps our large fleet of cloud-hosted Kafka clusters running reliably.
Your daily work includes diagnosing and resolving technical problems, participating in on-call rotations, and developing automation tools to improve our service.
Key Responsibilities
Provide expert operational support for nodes in AWS, Azure, and GCP using Linux, Docker, Java, Python, and Bash.
Collaborate with customer engineers to resolve intricate Kafka issues.
Participate in Level 1 or Level 2 on-call rosters.
Perform cluster operations such as migrations, upgrades, and maintenance.
Develop and continually improve internal automation tools, applications, and processes.
Qualifications & Skills
EU citizenship only.
Strong experience with Kafka, including issue investigation and upgrades/migration.
Proficiency in one public cloud provider (AWS, Azure, or GCP).
Solid computer science fundamentals: OS internals, memory management, networking.
Strong Linux command-line skills.
Excellent written and verbal English communication.
Preferably past IT customer service/support experience.
Team player with initiative and ability to follow processes.
Programming skills in Python or Java; Git experience is a plus.
Compensation
Salary will be based on location, qualifications, experience, and education.
Packages are competitive and include a comprehensive benefits bundle such as health and life insurance, retirement plans, paid time off, performance incentives, and stock-related options.
Benefits vary by country and are governed by local laws.
Equal Opportunity Employer
NetApp is a firm commitment to Equal Employment Opportunity (EEO) and complies with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability, genetic information, pregnancy, and other protected classifications.
Why NetApp?
We help customers turn challenges into business opportunities by combining fresh thinking with proven approaches.
Our culture supports a healthy work-life balance, volunteer programs, comprehensive medical benefits, education assistance, legal services, and financial savings plans.
Location: Cork, County Cork, Ireland.
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