Key Performance Indicator Engineer
We are seeking a highly skilled MES Key Performance Indicator (KPI) Engineer to join our team in Dublin. As an MES KPI Engineer, you will be responsible for designing and implementing System/MES recipe changes and managing the day-to-day issues that arise in the support of Electronic Batch Records, Weigh and Dispense and Equipment Management modules on our Emerson Syncade MES solution.
Your key responsibilities will include:
* Maintaining the incident queue in Service Now and managing and resolving issues as they arise in a timely manner
* Initiating and implementing change control activities in accordance with quality standards and practices
* Investigating and troubleshooting problems which occur and determining solutions or recommendations for changes and/or improvements
You will also require:
* A minimum of 3 years of experience supporting IT applications, e.g., troubleshooting, managing incidents and change controls, design documentation, test case development, system and integration testing
* The following skills and qualifications: Create business process flow diagram for pharmaceutical product recipes based on the paper batch record or source documents, Gather MES Site specific requirement analysis to develop URS and FRS, Logically breakdown the recipes Mfg. process to configure the recipe into Werum PAS-X, Create MBR design elements (building blocks) and workflows in Werum PAS-X for repetitive use in MBR creation to expedite the process, Gather master data and configure in Werum PAS-X Development/Quality/Production Environment, Integrating Werum PAS- X with SAP and other automation systems using standard interface component of MBR design, Lead the recipe design session with business process SMEs, Design MBR/recipe equipment workflow/status diagram based on the Business process flow, Create solution design and configuration document, Prepare key user training documents and impart key user training, Provide assistance in business SOP creation, A Bachelors degree in Computer Science, Computer Engineering, Computer Information Systems or a related field (Technology Management, Chemical Engineering), Intermediate level Werum PAS-X experience desired, Werum PAS-X product hands-on experience for Full application configurations including interface with SAP and automation systems
In-depth knowledge of Bio Pharma processes, Creation of business process flow diagram, Master Batch Record creation in Werum PAS-X, Knowledge on Industry Standards S88 and ISA S95, Pharmaceutical validation concept c GMP and GDP standards and GAMP Standards, Good verbal written communication
Cognizant offers a range of benefits to its employees, including:
* Pursuing innovative career tracks and opportunities
* Enhancing professional development through education and dedicated training
* Compensation, benefits, and wellness packages that help you stay healthy and plan for the future
To apply for this full-time hybrid MES Support Engineer position in Dublin, please reach out to our friendly and welcoming team today.