We have a very exciting new position available for a Duty Manager in the Absolute Hotel.
Objective of the Role: Reporting to the Operations Manager, the Duty Manager will assist in overseeing the running of key functions in the hotel, as well as supporting the General Manager.
Key Duties and Responsibilities: Oversee the operations of the Hotel.
Ensure quality and standards are met consistently.
Anticipate guest needs, and proactively manage their expectations.
Assist with the management of the hotels daily operations, ensuring delivery of exceptional guest service from each department.
Ensure prompt resolution of customer issues.
Have full knowledge of the hotel and all departments.
To assist HODs with the management and supervision of staff ensuring standards are maintained at all times To ensure that the premises are operating in compliance with the Health & Safety at work Act and the Hotel Health & Safety Policy.
Requirements: Previous Duty Management experience in a busy property.
Have the ability to manage a large and demanding Hotel operation on a daily basis Excellent communication skills.
Excellent attention to detail Ability to lead a team Exceptional Customer Service Benefits of working with the Absolute Hotel Meals on duty provided.
Excellent Career Progression Opportunities Employee Assistance Programme