Senior Director of Personal Insurance
This senior role oversees the delivery of regulated insurance services within a dynamic, internationally delivered environment.
A strong risk culture is fostered to enable compliant and high-quality customer experiences and ensure regulatory compliance and service excellence.
Main Responsibilities:
* Delivering performance and achieving customer success
* Maintaining regulatory compliance and providing exceptional service
* Executing a transformation roadmap guiding towards a blended model of human and digital service delivery
Requirements:
* Certified in General Insurance or equivalent qualifications
* Minimum 3 years experience in a controlled function role (CF1 or CF7)
* At least 3 years management experience in the insurance industry
Key Skills:
* Excellent leadership and communication skills
* Strategic thinking and problem-solving abilities
* Strong analytical and project management skills