Trade Sales Professional
We are seeking a motivated and personable sales professional to join our trade counter team. This is a full-time, permanent role offering long-term career potential and development in Newcastle West.
Job Description:
As a key member of the trade counter team, you will provide advice and product recommendations to trade and retail customers, build strong customer relationships through excellent service and a professional attitude, process sales transactions accurately and efficiently, handle customer queries in person, by phone, and by email in a helpful and timely manner, assist in merchandising, restocking, and maintaining well-presented displays, support stock control processes, including stock checks and inventory updates, and work collaboratively with colleagues to ensure smooth daily operations.
Responsibilities:
* Provide expert advice and product recommendations to customers.
* Build strong customer relationships through exceptional service and a professional attitude.
* Process sales transactions accurately and efficiently.
* Handle customer queries in person, by phone, and by email in a helpful and timely manner.
* Assist in merchandising, restocking, and maintaining well-presented displays.
* Support stock control processes, including stock checks and inventory updates.
* Work collaboratively with colleagues to ensure smooth daily operations.
Required Skills and Qualifications:
Previous sales experience is required, as well as excellent communication and interpersonal skills. Candidates with a genuine eagerness to learn will also be considered. Experience in trade counter sales, retail, or customer service is desirable. Background or hands-on experience in construction, hardware, painting, trades, or similar industries would be a strong advantage.
Benefits:
This role offers a competitive salary, full-time employment (Mon-Sat), performance-based incentives, staff discounts on a wide product range, ongoing training and development opportunities, and a supportive team environment with scope for career progression.
Criteria:
Our ideal candidate will be reliable, motivated, and customer-focused. This position could also suit someone coming from a trade or self-employed background who is seeking a change into a more sales-focused, customer-facing role.