Administration Executive - Advisory (Life & Pensions)
Apply locations Dublin - Docklands | Full time | Posted 6 Days Ago | End Date: July 18, 2025 | Job Requisition ID: R0012674
About UsHowden is a global insurance group with a passionate team of 18,000 employees across over 100 countries.
We value a strong culture that promotes work/life balance, career progression, sustainability, and volunteering.
Based in Dublin Docklands, Howden Ireland seeks a Senior Administration Executive for our Financial Advisory team.
Role OverviewThe successful candidate will support our Financial Planning Advisors with administrative tasks related to Life & Pensions, managing client and adviser support functions, and ensuring compliance and efficiency in policy administration.
Key ResponsibilitiesSupport Financial Planning Advisors with documentation, client database management, client queries, new business, quality checks, pipeline, and commissions.Coordinate with Product Providers for new business and client queries across investment, pension, and protection products.Monitor service levels of Product Providers to ensure optimal client service.Handle general administrative duties such as filing, correspondence, calls, and emails.Adhere to compliance and internal procedures, utilizing tools and templates effectively.Manage the full lifecycle of policies for life, pensions, and protection products.Act as liaison with product providers, managing queries and processing policy changes.Ensure accurate documentation and support client communications, renewals, and reviews.Provide administrative support to advisers and the Head of Operations, including preparing reports and documentation.Supervise or mentor junior staff, maintain CRM systems, and produce operational reports.Ensure compliance with regulations such as CBI and GDPR, conduct quality checks, and support audits.Identify risks and contribute to workflow improvements and SOP development.Resolve administrative issues and complex policy cases as a key contact.Candidate ProfileHighly organized with excellent time management skills.Ability to work independently and in a team, meet deadlines, and handle pressure.Willingness to pursue industry qualifications.At least 2 years of administrative experience in the Life & Pensions industry preferred.Familiarity with broking platforms, provider systems, and products.Attention to detail, multitasking, and strong communication skills.Customer-focused with a drive for continuous improvement.What We OfferA career aligned with your values, supporting diversity and inclusion, and fostering a positive work environment.
We believe in trying new things, supporting each other, and making a difference.
Additional SupportWe offer reasonable adjustments, including flexible hours and hybrid working options, to accommodate individual needs.
Please contact us if you require adjustments to support your application or role.
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