At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.Job DescriptionAt Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.Role OverviewThe MES Support Engineer will be responsible for supporting the deployment, configuration, and maintenance of the PAS-X MES system across manufacturing operations. This role ensures system reliability, compliance, and performance in a regulated pharmaceutical environment, with a focus on electronic batch record (EBR) workflows, integration, and user support.Key ResponsibilitiesSystem Support & TroubleshootingMonitor MES system performance and resolve issues to minimize production downtime.Provide on-site and on-call support for PAS-X MES during manufacturing activities.Diagnose and resolve system issues including latency, system configuration, interface failures, user access problems and security setting.Perform root cause analysis for MES-related incidents and implement corrective actions.Support integration between MES and ERP systems (ie. SAP), while maintaining operational readiness across interfacesParticipate in validation activities (IQ/OQ/PQ) and ensure compliance with GxP, GAMP, and 21 CFR Part 11 standards.Maintain audit trails, logbooks, and documentation for regulatory inspections.Participate in system upgrades, patches, and validation activities.Deliver user training and maintain SOPs for MES operations.Work closely with cross-functional teams during MES workshops and design phases.Contribute to change management planning and system upgrade strategies.QualificationsBachelor's degree in IT, Computer Science, Engineering, or Pharmaceutical Manufacturing.Extensive experience with MES systems, preferably Körber PAS-X.Strong understanding of pharmaceutical manufacturing processes and MES lifecycle.Experience with SAP-MES integration and Level 2 automation systems.Familiarity with ISA-95/S88 standards and MES architecture.Desired SkillsExperience with system profile creation, reporting tools, and ITIL frameworks.Excellent communication and stakeholder engagement skills.Ability to work in a 24 x 5 shift rotation, if required, as well as on-callAbility to work independently and collaboratively in a fast-paced environment.Excellent verbal and written communication, presentation, facilitation and diplomacy skillsHighly organized, results-oriented and attentive to detailsAI literate with exposure to Automation/OT, PLCs, SCADASelf-motivated, proactiveHigh level of personal integrity consistent with Gilead's core valuesEqual Employment Opportunity (EEO)It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.For Current Gilead Employees And ContractorsPlease apply via the Internal Career Opportunities portal in Workday.