Job Role Overview
The Reservation Supervisor will oversee daily operations within the reservations department, guaranteeing guests' requests are fulfilled. They will collaborate closely with the Revenue Manager and DOS to optimize room revenue, occupancy percentage, and yield management.
* A minimum of 1 year of relevant experience in a supervisory role is desired.
* Excellent organizational skills and attention to detail are crucial for success in this position.
* A warm, friendly, and approachable demeanor is essential for building strong relationships with guests and colleagues alike.
Key aspects of this role include:
* Guest Experience: Ensure all guest requests are met efficiently and effectively.
* Team Collaboration: Work closely with the Revenue Manager and DOS to drive revenue growth and improve overall performance.
* Operational Excellence: Maintain high standards of organization and efficiency throughout the reservations department.
This role requires a unique blend of interpersonal and technical skills, making it an exciting opportunity for those looking to grow their career in hospitality management.