Our Hotels:The award winning Crowne Plaza Dublin Airport Hotel is seated in a luxurious haven, in a mature and tranquil parkland setting, just minutes from Dublin Airport. Guests enjoy superb facilities and exceptional world class service one would expect from such a prestigious name. The hotel offers 209 guest rooms, complimented by a selection of suites, our Club Floor and Club Lounge, 1000-seat Conference & Event Centre along with state of the art conference rooms, a business centre and our Inca Coffee Company Lounge. We have also recently completed the refurbishment of our Cinnabar Red Bar and Touzai Restaurant. Our venue is one of the largest facilities in Ireland for hosting national and international meetings. Our sister hotel, Holiday Inn Express Dublin Airport, is located adjacent to the Crowne Plaza, with 214 guest rooms and a range of facilities available to our guests.Crowne Plaza and Holiday Inn Express are licensed brands of Intercontinental Hotel Group (IHG).The Person:We are looking to recruit an individual with previous experience to work in our Front Office Department who will be passionate about people and providing superb guest service.Experience & Qualifications:Have previous receptionist experience, ideally in a large and busy 4-Star hotel leading the Front Office team.Have knowledge of reception and reservations systemsHave excellent attention to detail/IT skillsHave previous experience with Fidelio/Opera (required)Main Duties/Responsibilities:To provide 100% quality service to guests at all timesTo carry out duties in accordance with statutory, health and safety requirementsDeal with day-to-day front office operationsDeal with check-in and check-out of guestsDeal with guest queriesProcess payment for guests' billsOrganise check-in for large tours and groups with room allocationsManage reservation enquiries when requiredEnsure all large company postings are accurate on the company accountAssist in training and coaching of the Front Office TeamAssist with management of the Front Office Team/DepartmentConduct effective communication within the Department, and with other DepartmentsPerks of the job:Kalasia", our fantastic staff restaurant, to ensure you are well looked after with complimentary meals on duty.Free & Secure Car parking onsiteContinuous Training and Development so you can progress you career with IHGIHG Rewards team membership – travel the world with over 5000 partner hotels worldwideFriendly and professional work environmentFlexibility to ensure a positive work/life balanceAward winning employee recognition schemesFree Employee Assistance Programme with SpectrumLifeJob Types: Full-time, PermanentPay: From €17.00 per hourBenefits:Bike to work schemeCompany eventsEmployee assistance programEmployee discountFlexitimeFood allowanceOn-site parkingWellness programWork from homeWork Location: In person