The role of a Duty Manager is to oversee daily hotel operations, ensuring exceptional guest experiences and handling queries professionally. The incumbent will be responsible for managing the front-of-house and back-of-house teams, maintaining service standards, and ensuring smooth coordination across departments.
Key Responsibilities:
* Lead and motivate front-of-house and back-of-house teams
* Maintain high-quality service standards
* Ensure seamless coordination between departments
Skills required: effective leadership, problem-solving skills, excellent communication and interpersonal skills
Requirements:
To succeed in this role, you will need:
* A strong track record of leadership and management experience
* Excellent communication and interpersonal skills
* Ability to work under pressure and manage multiple priorities
* Strong problem-solving skills and analytical thinking
Benefits:
This is an excellent opportunity for individuals who are looking to advance their careers in hospitality management. We offer competitive compensation and benefits packages, as well as opportunities for professional development and growth.
Our ideal candidate will have a passion for delivering exceptional customer service and a proven track record of success in leadership and management roles.